Conditions for operating a credit account with The Stationery Office

  1. Credit facilities may be withdrawn if either payment for goods purchased from The Stationery Office is not received within 28 days from the date of invoice or the Credit Limit allowed is exceeded, unless our Head of Sales or Accounts Receivable Manager have agreed otherwise in writing.
  2. Goods may be returned if authorisation to do so has been received from Customer Services in respect of RETAIL accounts and Sales Office in respect of TRADE accounts. Telephone 0333 202 5070
  3. Any changes to the account details, for example, name or address, must be notified in writing to The Stationery Office Ltd., Credit Control, 18 Central Avenue, St Andrews Business Park, Norwich, NR7 0HR or by Email:  tso.credit.control@williamslea.com
  4. The account name and number MUST be quoted on all correspondence.