Post Office

Royal Mail Group Limited

SUCCESSOR POSTAL SERVICES COMPANY OVERSEAS LETTER POST SCHEME 2001

NOTE: [This note is not part of the Scheme]

The amendment to the Scheme that follows this Note is made under Section 89 of the Postal Services Act 2000 and amends the Successor Postal Services Company Overseas Letter Post Scheme 2001. This amendment to the Scheme, which comes into force on 30th April 2012, provides notification of minor changes to the terms set out in the Scheme and following Schedules.

ROYAL MAIL GROUP LIMITED OVERSEAS LETTER POST SCHEME AMENDMENT (NO.21) OLPS2/2012.

Made…………………………………………….……….13th April 2012

Coming into operation……………………….…………30th April 2012

Royal Mail Group Ltd(a) by virtue of the powers conferred upon it by section 89 of the POSTAL SERVICES ACT 2000(b) and of all other powers enabling it in this behalf, hereby sets out the following Scheme:

Commencement, citation and interpretation

1. This amendment to the Scheme shall come into operation on 30th April and may be cited as the Royal Mail Group Ltd Overseas Letter Post Amendment (No.1) Scheme 2012.

2. This amendment to the Scheme shall be read as one with the Successor Postal Services Company Overseas Letter Post Scheme 2001(c) (referred to as “the Scheme”) as amended by:

the Consignia plc Overseas Letter Post Scheme Amendment (No.1) 2001,(d)

the Consignia plc Overseas Letter Post Scheme Amendment (No.2) 2001,(e)

the Consignia plc Overseas Letter Post Scheme Amendment (No.3),(f)

the Consignia plc Overseas Letter Post Scheme Amendment (No.4) 2002,(g)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.5) 2002,(h) the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.6) 2003,(i) the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.7) 2003,(j) the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.8) 2003,(k)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.9) 2004,(l)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.10),(m)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.11),(n)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.12),(o)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.13),(p)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.14),(q)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.15),(r)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.16),(s)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.17),(t)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.18),(u)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.19),(v)

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.20),(w) and

the Royal Mail Group plc Overseas Letter Post Scheme Amendment (No.21)(x)

3. A reference in this Scheme to the Successor Postal Services Company shall be read as a reference to Royal Mail Group Ltd.

Explanatory Notes

(3) of the Explanatory Notes shall have added the following final sentence:

“The text set out below is that Scheme (as previously amended and further amended in this consolidated version) which is the Royal Mail Group Ltd Overseas Letter Post (Amendment No. 21) Scheme 2012 OL2/2012.”

(4) shall be deleted.

(5) shall have the following amendment at (s) and (t):

(s) Royal Mail Group Ltd Overseas Letter Post Amendment (No 19) Scheme 2011 OL2/ 2011

(t) Royal Mail Group Ltd Overseas Letter Post Amendment (No 20) Scheme 2012 OL1/2012

(6) shall be amended to delete (a) i and (d).

Arrangement of Paragraphs

Under the reference to Paragraph 5, airmail printed papers shall be referred to as Airmail printed papers.

The reference to Paragraph 9 (Aerogrammes) shall be deleted.

The reference to Paragraph 28 (International Response Services) shall be deleted.

The references in Paragraphs 30, 32A and 37A to Airsure Packs, Swiftair parcels and Swiftair packs and packets and International Signed For packs shall be deleted.

The reference in Paragraph 34 to “or sent to members of HM Forces serving at a US Army Post Office address” shall be deleted.

The reference at Paragraph 42 to Postal packets in bond shall be deleted.

The references in the Schedules to Air Mail Packets shall now be referred to as Airmail Packets.

At Schedules 7 and 8 references to Airsure Packets, Packs and International Signed For packs fees and compensation levels shall all be deleted.

At Schedule 11 the reference to Postal Packets in Bond shall be deleted.

Part 1

3. Interpretation

The following terms shall be deleted from this section:

Aerogramme

Aircard

Airsure pack

International reply coupon

International Response Services

International Signed For pack

Local collect

4. Application

(3) The following shall be added:

Contract Airsure and Contract International Signed For (i.e. sold on account) are not covered by this Scheme. They are offered under the Royal Mail Specific Terms for International Contract Services.

Part 2

6. Mail to HM Forces and Royal Navy Ships

At (1) (ii) the following words shall be deleted: “or a US Army Post Office.”

8. Literature for the blind

There shall be added the following words (in italics): “No postage shall be payable….as long as the conditions set out below are abided by.”

9. Aerogrammes

This paragraph shall be deleted.

10. Printed papers and small packets

Paragraph (3) shall be deleted.

Part 3 General Conditions

Paragraph 11 (3)(b)(ii) shall be amended so as to read (additions in italics):

“…the amount of postage which would have been pre-payable thereon if it had been originally posted in the British postal area (singly) as a first class letter plus any surcharge Royal Mail deems appropriate ); and if a packet shall be so forwarded, the amount charged and/ or surcharged thereon shall be payable on or before the delivery of the packet, and Royal Mail may withhold the packet from delivery until such amount s ha ve been paid.

Paragraph 11 (4) shall delete references to an Airsure pack or an International Signed For pack.

13. Packing and posting

Paragraph 13 (2) shall amend the words “the sender shall fill up such certificates” to “the sender shall fill out such certificates.”

16. Payment of Postage and Fees

Paragraph 16 (3)(b) shall delete the words, “or by such postage stamps, which have been cut out of, or otherwise detached from, any such envelopes, covers, wrappers, cards, letter forms or other postal forms.”

17. Unpaid or Underpaid Postage

At Paragraph (1) there shall be deleted all references to an Airsure pack or an International Signed For pack.

Under Paragraph 3(a) the sum of “of £1”shall be deleted.

Under Paragraph 4(a)(i), (ii) and 4(b) shall be included the words “ plus a surcharge that Royal Mail deems appropriate ”.

Paragraph (5) shall be deleted entirely.

19. Undeliverable Packets

Under Paragraph 19(2)(a)(i) and (ii) references to 750g shall be replaced with 1000g.

Part 4

21. Postcards

At Paragraph (6) the reference to spangles shall be replaced by sequins .

22. Printed Packets

At Paragraph (1) the definition of printed packet shall be clarified to state that it “refers to Printed Papers and means a packet consisting of or containing only..”

24. Small Packets

Paragraph (3) shall be deleted.

25. Literature for the Blind

Paragraph (1)(a) shall be amended to require that a full international telephone number or equivalent is provided. References to telex numbers, answer back codes and telegraphic address and code shall be deleted.

26. Airmail packets

At Paragraph (1) air mail packets shall now be referred to as Airmail packets.

At Paragraph (2) the words “aerogramme and” shall be deleted.

Paragraph (3) shall be deleted entirely.

Part 5

28. International Response Services

This paragraph shall be deleted entirely.

29. Late posted packets

At Paragraphs (1) and (2) all references to Airsure or International Signed For packs shall be deleted.

At Paragraph (2) the words “not exceeding 10p” shall be deleted.

30. Airsure Packets and International Signed For packets – Fees and Compensation Levels

At Paragraph (1) the words “specified in Part 1 of Schedule 7” shall be replaced with the words “set out at Royal Mail’s website” and the words “in that Part of the Schedule” shall also be deleted.

Paragraphs (2) and (3) shall be deleted entirely.

Paragraphs (5) and (6) shall also be deleted entirely.

32. Registration

The following amendments will be made (underlined);

“Upon the delivery of an incoming registered postal packet the recipient shall provide a signature or other proof of delivery in the prescribed form.”

32A Sending Airsure Packets and International Signed For packets

At Paragraph (1) the words “or a US Army Post office” shall be deleted, together with all references to Airsure Packs and International Signed For packs.

At Paragraph (2) (c) (i) the following amendments shall be made:

(i)The actual cost of the item up to a maximum of the market value or £50 or

(ii) the sum of enhanced compensation which the sender may have purchased for the service used and which Royal Mail may from time to time determine for such packets to particular destinations or

(iii) £100 if the contents include coins, bank notes, currency notes or securities of any kind payable to bearer and travellers cheques where such items are permitted to be sent and enhanced compensation for a amount higher than £100 has been purchased.

At Paragraph (1)(d) the following words shall be deleted:

“100 times the price of a first class stamp where payment is by stamp or franking mark, and in the case of a mailing sent “on account” is restricted to”

In Paragraphs (1) (e) and (g) the words “pack” shall be deleted.

Paragraph (1) (h) shall be deleted entirely.

34. Compensation for Special Delivery packets for transmission through a British Forces Post Office or sent to British Forces Post Office numbered address through an ordinary post office

Under Paragraph (1)(a), (b) or under Paragraph (2) the words “or a US Army Post Office address” shall be deleted.

Paragraphs (2)(b) and (c) shall be deleted together with (2) (e).

35. Compulsory use of Airsure and International Signed For

All references in paragraph (1) to Airsure or International Signed For packs shall be deleted.

36. Insured letters

The words “ give written receipt ” shall be replaced with “provide a signature or other proof of delivery.”

37 A Compensation for Airsure Packets and International Signed For packets

Paragraph 37 (A) (1) shall be replaced with:

The sum payable by way of compensation for an Airsure packet or an International Signed For packet shall be:

the actual cost of the item in the packet up to a maximum of the market value or £50 whichever is the lowest, or the enhanced compensation level payable for the service used.

Paragraph 37A (1) shall have the following words added (in italics):

(a)“ Where enhanced compensation has been purchased the maximum amount of compensation…”

(b)The maximum amount of compensation payable per postal packet, parcel (or any other posting of any description), regardless of the number of mobile telephones in it will be restricted to £50. Additional compensation cannot be purchased when sending mobile telephones.

All references in Paragraph 37 A to Airsure packs or International Signed For packs shall be deleted.

38. Compensation for certain other postal packets

Under Paragraph (1) all references to Airsure packs or International Signed For packs shall be deleted. Additionally Paragraph (2) shall be amended to read as follows:

“The total amount of compensation which Royal Mail may pay under sub-paragraph (1) in respect of any one postal packet and its contents (posted under this Scheme) shall be the actual cost of the item up to a maximum of the market value or £46 whichever is the lower.”

39. Enquiries and claims for compensation

All references to Airsure packs or International Signed For packs shall be deleted.

40. International Reply Coupons

This paragraph shall be deleted entirely.

41. Redirection

This paragraph shall be deleted, save for the following wording:

(1) A postal packet may be redirected from its original address to the same addressee at any other address either in or outside the British postal area, provided that a Redirection has been set up for that address at that address and the terms of that Redirection permit it.

42 and 42A Postal Packets in Bond

These paragraphs shall be deleted entirely.

Part 6

43 Postal Packets posted on ships or by forces abroad

All references to Airsure packs and International Signed For packs shall be deleted.

The following amendment shall be made at the end of (1):

“Postal packets…may be posted on board….provided that those postal packets are Airmail letters, weighing 20g or less, or Airmail postcards.”

Schedule 1

Rates of postage on airmail letters and postcards other than airmail packets and printed papers

The following tables shall replace the existing ones:

Airmail Letters and Postcards rates for transmission to all European destinations.

Weight	Airmail Letters Europe destinations
Not over	Stamps	Franking / Account
10g	£0.87	£0.79
20g	£0.87	£0.79
40g	£1.28	£1.13
60g	£1.66	£1.46
80g	£1.91	£1.68
100g	£2.21	£1.96
150g	£2.93	£2.71
200g	£3.16	£2.92
250g	£3.39	£3.13
300g	£3.62	£3.34
Every 100g up to 2,000g add	£0.60	£0.54
Prices in this table are exempt from VAT

Airmail Letters and Postcards rates for transmission to all other worldwide destinations.

Weight	Airmail Letters Europe destinations
Not over	Stamps	Franking / Account
Postcard	£0.87	£0.79
10g	£0.87	£0.79
20g	£1.28	£1.16
40g	£1.90	£1.74
60g	£2.38	£2.19
80g	£2.89	£2.66
100g	£3.30	£3.13
150g	£3.86	£3.64
200g	£4.42	£4.15
250g	£4.98	£4.66
300g	£5.54	£5.17
Every 100g up to 2,000g add	£1.22	£1.08
Prices in this table are exempt from VAT

Weight	Airmail Letters World Zone 2
Not over	Stamps	Franking / Account
Postcard	£0.87	£0.79
10g	£0.87	£0.79
20g	£1.28	£1.16
40g	£1.90	£1.74
60g	£2.38	£2.19
80g	£2.89	£2.66
100g	£3.30	£3.13
150g	£3.90	£3.67
200g	£4.50	£4.21
250g	£5.10	£4.75
300g	£5.70	£5.29
Every 100g up to 2,000g add	£1.28	£1.14
Prices in this table are exempt from VAT

The following shall be deleted: on Account mailings are subject to a minimum annual spend of £5000 on standard tariff services, invoiced over any 12 month period.

Part 3

Rates of postage under paragraphs 5(3)

Surface Mail Letters (Non European destinations only)

Weight	Surface Mail Letters - Non European destinations only
Not over	Price
20g	£0.77
60g	£1.31
100g	£1.84
150g	£2.54
200g	£2.88
250g	£3.22
300g	£3.56
300g+	Each 100g thereafter up to 2,000g add £0.65. Letters over 2,000g cannot be sent by Surface Mail
Prices in this table are exempt from VAT

The following shall be deleted: on Account mailings are subject to a minimum annual spend of £5000 on standard tariff services, invoiced over any 12 month period .

Schedule 2

The following tables shall replace the existing ones:

Airmail Printed Paper and Airmail Small Packets to European Destinations & Rest of the World

Weight	Airmail Printed Papers & Small Packets Europe
Not over	Stamps	Franking / Account
100g	£2.70	£2.50
150g	£2.93	£2.71
200g	£3.16	£2.92
250g	£3.39	£3.13
300g	£3.62	£3.34
Every 100g up to 2,000g add	£0.60	£0.54
Prices in this table are exempt from VAT

Weight	Airmail Printed Papers & Small Packets World Zone 1
Not over	Stamps	Franking / Account
100g	£3.30	£3.13
150g	£3.86	£3.64
200g	£4.42	£4.15
250g	£4.98	£4.66
300g	£5.54	£5.17
Every 100g up to 2,000g add	£1.22	£1.08
Prices in this table are exempt from VAT

Weight	Airmail Printed Papers & Small Packets World Zone 2
Not over	Stamps	Franking / Account
100g	£3.30	£3.13
150g	£3.90	£3.67
200g	£4.50	£4.21
250g	£5.10	£4.75
300g	£5.70	£5.29
Every 100g up to 2,000g add	£1.28	£1.14
Prices in this table are exempt from VAT

Part 2

Rates of postage under paragraph 10(2 )Surface Mail Printed Papers & Small Packets

Weight	Surface Mail Printed Papers & Small Packets
Not over	Price
20g	£2.20
60g	£2.20
100g	£2.20
150g	£2.54
200g	£2.88
250g	£3.22
300g	£3.56
300g+	Each 100g thereafter up to 5000g add £0.65. Small Packets over 2000g cannot be sent by Surface Mail
Prices in this table are exempt from VAT

Schedule 3

The following table shall replace the previous rates:

Postal Packets Posted for Transmission to those persons mentioned in paragraph 6(1 )( i) or (ii)

To all British Forces Post Offices

Format	Weight	BFPO Airmail Prices
Letter	0-100g	60p
Large	0-100g	90p
Letter	101-250g	£1.20
251-500g	£1.60
501-750g	£2.30
Packet	0-750g	£2.70
751-1000g	£4.30
1001-1250g	£5.60
1251-1500g	£6.50
1501-1750g	£7.40
1751-2000g	£8.30
Forces Airletters	60p
Postcards	60p
Prices in this table are exempt from VAT

BFPO Recorded Signed For fee is exempt from VAT at 95p plus postage

Schedule 4

Countries in Airmail Rest of the World Zones

There shall be added:

Rest of the World Zone 2 countries as of 30th April 2012 are shown in bold text. This list of countries is subject to change from time to time and a full up to date list can be found on Royal Mail’s website.

Schedule 7

This schedule shall be replaced as follows:

Subject to the conditions outlined in Paragraphs 30, 32A and 37A.

International Signed For packets — fees and compensation levels

Part 1 Deleted

Part 2 Deleted

Part 3 Deleted

Part 4	International Signed For packets (available to destinations determined from time to time by Royal Mail Group)
Fee:	£5.15, inclusive of compensation not exceeding £50
Fee for additional compensation:	£2.60, for compensation not exceeding £250 or not exceeding £500.
Part 5	Deleted
Part 6	Deleted

Schedules 8 and 9

These Schedules shall be deleted entirely.

Schedule 10

The table in this Schedule shall be replaced as follows:

Paragraph 34

SPECIAL DELIVERY PACKETS FOR TRANSMISSION THROUGH A BRITISH FORCES POST OFFICE OR TO A BRITISH FORCES POST OFFICE NUMBERED ADDRESS THROUGH AN ORDINARY POST OFFICE—COMPENSATION FEES AND MAXIMUM COMPENSATION

Compensation not exceeding £500	Fee, including postage
Weight not over 100g	£5.90
Weight not over 500g	£6.35
Weight not over 1,000g	£7.55
Weight not over 2,000g	£9.75
Compensation not exceeding £1,000	Fee, including postage
Weight not over 100g	£6.90
Weight not over 500g	£7.35
Weight not over 1,000g	£8.55
Weight not over 2,000g	£10.75
Compensation not exceeding £2,500	Fee, including postage
Weight not over 100g	£8.90
Weight not over 500g	£9.35
Weight not over 1,000g	£10.55
Weight not over 2,000g	£12.75

Prices are exempt from VAT

Schedule 12 (1) shall replace the reference to Paragraph 15(3) with a reference to Paragraph 16 (3).

Signed by: Mark Waples for and on behalf of Royal Mail Group Ltd

Date: 13th April 2012

(a) Royal Mail Group Ltd., (a company registered in England and Wales under number 4138203) is the designated universal service provider for postal services under the Postal Services Act 2011. Royal Mail Group Ltd., is the successor postal services company referred to in article 37(1) of the Postal Service Act 2000. (Commencement No.4 and Transitional and Savings Provisions) Order 2001 (2001/1148 (C.37)). Royal Mail Group Ltd., was formerly known as Royal Mail Group plc and before that Consignia plc.

(b) 2000 c26

(c) The Post Office Overseas Letter Scheme 2000 was amended, renamed the Successor Postal Services Company Overseas Letter Post Scheme 2001and treated as made under section 89 of the Postal Services Act 2000 by the article 37(1) of the Postal Services Act 2000 (Commencement No.4 and Transitional and Savings Provisions) Order 2001 (2001/1148(C37))

(d) Edinburgh Gazette, 29 June 2001, issue number 25040

(e) Edinburgh Gazette, 17 August 2001, issue number 25068

(f) Edinburgh Gazette, 14 December 2001, issue number 25136

(g) Edinburgh Gazette, 28 June 2002, issue number 25246

(h) Edinburgh Gazette, 28 October 2002, issue number 25314

(i) Edinburgh Gazette, 11 April 2003, issue number 25407

(j) Edinburgh Gazette, 2 May 2003, issue number 25419

(k) Edinburgh Gazette, 3 October 2003, issue number 25507

(l) Edinburgh Gazette, 26 March 2004, issue number 25603

(m) Edinburgh Gazette, 5 April 2005, issue number 25812

(n) Edinburgh Gazette, 24th March 2006, issue number 26014

(o) Edinburgh Gazette, 2nd June 2006, issue number 26050

(p) Edinburgh Gazette, 28th July 2006, issue number 26086

(q) Edinburgh Gazette, 16th March 2007, issue number 26215

(r) Edinburgh Gazette, 28th March 2008, issue number 26427

(s) Edinburgh Gazette, 27th March 2009, issue number 26608

(t) Edinburgh Gazette, 6th April 2010, issue number 26770

(u) Edinburgh Gazette, 28th Jan 2011, issue number 26896

(v) Edinburgh Gazette, 1st April 2011, issue number 26924

(w) Edinburgh Gazette, 30th March 2012, issue number 27075

(x) Edinburgh Gazette, 13th April, issue number 27080