Royal Mail
Part II Conditions which must be complied with 1. The sender of the parcel shall write on the prescribed form the name of the addressee and the address thereof and on the posting of the parcel the person handing over the parcel shall obtain on that form a certificate of posting (despatch certificate) on which the amount of the compensation fee paid is denoted or the amount of the compensation fee charged to the sender pursuant to an arrangement for credit facilities is indicated. 2. The parcel shall be made up in a reasonably strong cover appropriate to its contents and shall be securely tied, stitched, sealed or otherwise securely fastened. 3. Any article contained in the parcel shall be adequately packed as a protection against damage in course of transmission. In particular: (a) an article which is of fragile nature shall be packed in a container of sufficient strength and shall be surrounded in that container with sufficient and suitable material to protect the article against the effects of concussion, pressure and knocks to which postal packets are ordinarily exposed in transmission and the parcel shall bear the words “FRAGILE WITH CARE” written conspicuously in capital letters on the face of the cover above the address; (b) an article which is liable to be damaged by bending shall be packed in a container of sufficient strength to prevent the article from being bent in transmission and the parcel shall bear the words “DO NOT BEND” written conspicuously in capital letters on the face of the cover above the address: (c) a parcel containing any perishable article shall bear the word “PERISHABLE” written conspicuously in capital letters on the face of the cover above the address. 4. The address of the person to whom the parcel is to be transmitted shall be written fully and correctly on the cover thereof or on a label securely affixed or tied thereto. 5. There shall not appear on the corner of the parcel or on any label affixed or tied thereto any word, phrase or mark indicating or conveying the impression that a compensation fee has been or is intended to be paid. 6. The parcel shall not contain anything the posting of which in a postal packet is prohibited by or under any enactment of this Scheme. Part III 1. No compensation may be paid in respect of any parcel for the loss of or damage to the following items (a) hazardous goods or prohibited/restricted items (b) diamonds and other precious stones (c) real fur (d) jewellery (other than imitation) (e) articles made largely or wholly of gold or silver or other precious metals (f) antiques (g) stamps (h) negotiable documents (i) bearer bonds (j) money or money’s equivalent, meaning all or any of the following: —Any bank note or currency note, being current in the British postal area or elsewhere. —Coins —Any uncrossed postal order which does not state to whom it is to be paid. —Any cheque or dividend warrant which is uncrossed and made payable to bearer. —Any bearer security (including a share warrant, scrip of subscription certificate, bond or relative coupon). —Any unobliterated postage or revenue stamp valid for current use in the British postal area or elsewhere (except a revenue stamp embossed or impressed on an instrument which has been executed). —Any coupon, voucher, token, card, stamp or similar document which can be exchanged (by itself or with any other document) for money, goods or services. —National Insurance stamps. 2. Any compensation payment for loss of or damage to a collectable(s) should be limited to the actual price paid for the collectable(s) subject to the sender providing satisfactory written or printed evidence (e.g. a receipt for the price paid by the sender, or the price as listed in a recognised catalogue or guide) and not exceeding the maximum compensation limit. 3. Any compensation payable for loss or damage shall be limited to the repair costs of the items damaged or, if they are lost or damaged beyond repair, their replacement cost to the sender taking account for wear and tear at cost price and excluding VAT where applicable. 4. No compensation shall be payable for loss of or damage to an item due to latent or inherent defect, vice or natural deterioration of items where there is no evidence of external damage to the item(s) or its packaging. 5. No compensation may be paid in respect of any parcel for damage to the following items: (a) ceramics (such as ornamental and decorative china and porcelain); (b) glassware.” Signed on behalf of the Post Office by Mary Rowley (a person authorised by the Post Office to act in that behalf).